License Number: 1309896
By placing a booking with us (The Doll’s House ) you (the lead guest) and your booking party (guests) agree to the following terms and conditions as set-out. During your stay you agree to abide by the subsequent conditions. If you have any questions about booking with us, please contact us before making a booking.
To place a booking with us the lead guest must be at least 25 years of age. The maximum number of staying guests is 4. Where the person making the booking is different to the lead guest taking up the occupation, the person making the booking may be held responsible for cancellation, non-arrival and damages as set-out within. Only the lead guest and the named booking party are allowed to use the property and its facilities, any third party visitors are only allowed access at our permission.
To secure any booking we require a 100% payment of the total reservation amount.
Payments must be ‘cleared funds’ before a booking can be confirmed. Your booking is not confirmed until proof of payment (POP) is received and without the POP, the dates will not be blocked off on the reservation calendar.
Payments are only refundable under the conditions set-out here within.
Payments can be made online using debit / credit card as well as by digital bank transfer via the secure payment scheme Stripe.
All guests agree to respect the privacy and peace of the neighbourhood at all times. We reserve the right to cancel a booking with immediate effect if guests are not honouring this agreement or causing a disturbance / nuisance to the general public and neighbours.
After successfully making a reservation at The Doll’s House our check-in and check-out policy is the following.
CHECK-IN: After 15:00 unless prior arrangement
CHECK-OUT: Before 10:00AM
Late check out is sometimes available – please ask in advance.
Guest who need to cancel a booking should contact us as soon as possible. The payments that have already been paid are only returned in accordance with the following conditions;
Non-arrival guests, who are unable to attend or fail to attend for whatever reason forfeit their payment and the full amount of the booking will be due. It is suggested that booking guests take out appropriate holiday / cancellation insurance where required.
In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.
If you have any questions about this Reservation Policy, You can contact us:
By visiting this page on our website:
https://thedollshousetavira.com/contact-page/
By phone number: +44 79466 41745
